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Finding the right health service for you and your family

Self Care:

NHS 111:

  • For urgent medical needs that ARE NOT life threatening
  • They offer advice on treatments for various injuries, allergies, general health, bleeding, dental issues, head and neck injuries and sexual health
  • They can refer you to the nearest health service


  • Talk in confidence, without appointments
  • Offer advice on minor ailments such as coughs and colds, earache, skin rashes and sore throats
  • They can provide services such as Chlamydia testing, emergency contraception and stop smoking services


  • when illnesses aren’t responding to self care or advice from your pharmacists call your GP surgery
  • Visit when you are suffering from a persistent illness
  • When you have a ‘flare-up’ of a long standing illness
  • When you are in need of any vaccinations

Minor Injury Unit / Walk-In:

  • No appointments needed
  • Can treat a variety of injuries such as sprains, strains, minor cuts and fractures
  • Minor injury units cannot treat problems such as chest pains, breathing difficulties, pregnancy problems and allergic reactions


  • For emergencies that are critical or life threatening such as loss of consciousness/persistent severe chest pain/acute confused state and fits that are not stopping or severe bleeding that cannot be stopped
  • Visit A&E or call the 999 ambulance service
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