Confidentiality Policy

We are committed to protecting your privacy and confidentiality.

Anything you discuss with any member of our team—whether a doctor, nurse, receptionist, or dispensary staff member—will be treated in strict confidence.

This applies to all patients, including those under 16. We will not share your information with anyone, including parents, family members, carers, or teachers, without your permission.

The only exception to this is where there is a concern that you or someone else may be at risk of serious harm. In such circumstances, we may need to share information, but we will always aim to discuss this with you first.

If you have any questions or concerns about confidentiality, please speak to a member of our team.

For patients wishing to discuss sensitive matters, a private room is available at reception to ensure your privacy.