NHS 111 Online

NHS 111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. Your needs will be assessed and you will be given advice about whether you need to treat yourself at home or go to a Primary Care Centre. If you need face to face medical attention, you may be asked to attend a Primary Care Centre.

Urgent Treatment Centres (UTC’s)

If you have a minor injury, 24/7, 365 days a year, you can go to a Minor Injuries Unit at:

Bishop Auckland Hospital – DL14 6AD
Peterlee Community Hospital: County Durham and Darlington NHS Foundation Trust – SR8 5UQ or
Shotley Bridge Community Hospital: County Durham and Darlington NHS Foundation Trust – DH8 0NB (8am to 11:59pm)

However, we would advise that you call NHS 111 to get an appointment thereby reducing your waiting times in the unit.

Minor injury units can treat non critical or life threatening injuries. They can treat a number of injuries including:

Injuries to upper and lower liimbs
Broken bones, sprains, bruises and wounds
Bites – human, animal and insect
Burns and scalds
Abcesses and wound infections
Minor head injuries
Broken noses and nosebleeds
Foreign bodies in the eyes and nose

The NHS belongs to us all. Lets use it responsibly. The way you use your NHS matters – using it wisely means we can develop and invest in local services to make your NHS fit for the future.

Phone 111 and TALK before you WALK

For more information, visit When to use an Urgent Treatment Centre