New Prescription Ordering Service – Voice Connect Service 24/7
We are introducing a new prescription ordering service to improve patient access. This will replace the Voicemail service which will cease on 29 Mar 24. It is called Voice Connect; Voice Connect enables patients to telephone the practice 24 hours a day, 7 days a week and re-order repeat prescriptions without the need to speak to a member of our reception team.
Click here for more information
Repeat supplies of medicine
All repeat prescriptions are computerised. Patients who are given a repeat medication can request a repeat either by:-
- Online from your GP practice – if you are not already registered for Patient Online, speak to the Practice. For further information, please visit: www.nhs.uk/using-the-nhs/nhs-services/gps/gp-online-services (to register, see below)
- Email to [email protected] – please include the following:
- Full Name
- Date of Birth
- Address
- The Medication you require.
- Telephoning the surgery on 01388 811 455 (the lines can be very busy – to avoid delay we suggest handing in your repeat request form) Please enquire at Reception for further information
- Hand in the prescription request sheet to reception
Always allow 48 hours for the prescription to be processed.
Online Repeat Prescription Ordering
You can register with the practice to start ordering your repeat prescription online at your home/work computer. If you have already registered with the practice for this facility please click the button below:
https://systmonline.tpp-uk.com/2/Login