Telephone: Recording Please note that all telephone calls are now recorded for training and monitoring purposes.

Bishops Close Medical Practice

We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team. Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to check the current position.

Think Pharmacy First: How Pharmacies can Help

Advice from a pharmacist

Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains. They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have. If they cannot help you themselves, they can refer you to a GP or other health professional. Click on the link below to watch a short video:

Stigma Kills

Bishop’s Close Medical Practice is working alongside the North East and North Cumbria Integrated Care Board (NENC ICB) to share a message about stigma and addiction across the region. (see video below) Stigma Kills is an NHS Addictions Provider Alliance digital campaign that asks health and social care workers, and the public too, to ‘see the person, hear their story.’

Sarah Hulse, the ICB’s Strategic Manager for Alcohol, said:
“Our attitudes to addiction, and specifically the prejudiced ways we can think about people living with addiction, can have very tragic, real-life consequences. By asking health and care workers to understand addiction as an illness rather than a choice, the Stigma Kills campaign hopes to change both beliefs and behaviours.”

The campaign, created to reach both the public and health and care professionals, urges people to ‘Stop using words that hurt and isolate people, start thinking about why someone might be ill, and ask how you can help.’

GPs Are on Your Side: A message for Patients in England | BMA

GPs are on your side. Like you, GPs want to look after your friends, your family, to look after YOU. To have appointments that are simple and easy to make and help you with your health problems LOCALLY. Your family Doctor providing continuity of care. Why can’t GPs do this? General Practice is being broken. GPs are overstretched and overworked. Click the link below to watch this short video for more….

Patient Notice: New Service to Order Repeat Prescription

We are introducing a new prescription ordering service to improve patient access. This will replace the Voicemail service which will cease on 29 Mar 24. It is called Voice Connect; Voice Connect enables patients to telephone the practice 24 hours a day, 7 days a week and re-order repeat prescriptions without the need to speak to a member of our reception team. please click the link below for more information:

Self Referral to Podiatry

You are now able to refer yourself directly to Podiatry for all routine matters without the need to see a GP. Please use the following link to access the service:

Get the NHS App

The NHS App gives you more control over your Health and Care. Use it wherever you are, at any time of the day or night. It puts information about your Health and Treatments at your fingertips. This means you can see it when speaking to a Health and Care Professional.
Click below to go to our Page with more information:

Care Navigation Information

Carers Digital Support

Access to free digital resources for carers based on their location within the UK. This includes access to the free Jointly app to help carers coordinate care. To access information relevant for the North East, or to access the jointly app, simply enter your email address, choose a password and use the access code: DPCN9174

Enhanced Access

Coming 1st October 2022....

Sedgefield North Primary Care Network

  • Monday – Friday 6:00pm – 8:00pm
  • Saturday 9:00am – 5:00pm

Download the leaflet below for more information:

Northern Cancer Alliance - Help Us to Help You

Practice Privacy Notice

Bishops Close Medical Practice has a legal duty to explain how we use any personal information we collect about you, as a registered patient at the Practice. Employees at this Practice maintain records about your health and the treatment you receive in electronic and paper format.

Please go to our Privacy Notice Page for more information.

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Patient Information: New Telephone Provider

Please be aware that we are switching over to a new telephone provider over the next few days. Our new system should increase telephone access and will also offer a ‘callback’ facility. Please also note that the Voicemail facility will be switched off once this work is complete. We will do our best to minimise any interruption to our services whilst this work is being completed, however, if there are any issues we apologise in advance for any inconvenience this may cause. Thank you for your understanding

You can continue to order your repeat medication via the following means:

~ NHS App or SystmOne Online
~ Voice Connect (contact Reception for details)
~ Drop off your paper prescription in the box in the foyer entrance
~ Via email: [email protected] (remember to include your name, date of birth and address)