The Health Centre | Bishops Close | Spennymoor | DL16 6ED

Policies Linked Pages

Summary Care Record Information

The Summary Care Record (SCR) is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had. Why do I need a Summary Care Record? Storing information in one place makes it easier for healthcare staff to treat you in an emergency, […]

Practice Social Media Zero Tolerance

PLEASE CONSIDER THE IMPACT OF YOUR ONLINE ACTIVITY BEFORE YOU POST A COMMENT Following activity on Social Media where patients of Bishop’s Close Medical Practice have posted derogatory comments about the practice and some of our staff; we now have a Social Media Zero Tolerance Policy in place. If any such posts are brought to […]

Zero Tolerance

Our Policy This Practice adopts a ZERO TOLERANCE approach to violence and aggression. Aggressive and violent behaviour is considered to be any personal, threatening or abusive language (cursing or swearing), gestures (including sexual), physical contact, derogatory sexual or racial remarks, shouting at any persons or applying force to any Practice property or the property of […]

Accessible Information Standard

Making Health Care Information Accessible The aim of the accessible information standard is to make sure that people with a medical condition which affects their ability to communicate, get information that they can access and understand, and have any communication support they might need The standard tells organisations how to make information accessible to people […]

Practice Privacy Policy

BISHOPS CLOSE MEDICAL PRACTICE has a legal duty to explain how we use any personal information we collect about you, as a registered patient at the practice. Employees at this practice maintain records about your health and the treatment you receive in electronic and paper format. Introduction to Our Privacy Policy Within our Privacy Policy […]

Website Disclaimer

By visiting this website you agree to accept the terms of use set out below. Please be aware that these may change at any time without notice. Terms of use This website is maintained by Webicious Ltd. While we try to ensure the information is accurate and up-to-date Webicious Ltd provides no guarantee of this. […]

Accessibility Statement

Statement We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. This section explains how we ensure that our […]