Routine Services Available
At our GP practice, we’re committed to providing high-quality, accessible healthcare for all our patients. Below you’ll find details of the routine NHS services we offer, including core, additional, and enhanced care to support your ongoing health and wellbeing. We offer a comprehensive range of NHS services to support your health and wellbeing. These include […]
Painkillers Don’t Exist
The Painkillers Don’t Exist is an NHS campaign across both Sunderland and County Durham. It aims to raise awareness of the dangerous effects of long-term high-dose prescription pain medication and empower people living with pain to make informed decisions about their health. Click the link below for more information: Painkillers Don’t Exist
Our Commitment to you as a Veteran of the UK Armed Forces
The NHS is here to help improve your health and wellbeing and keep you mentally and physically well. It is also here to help you get better when you are ill and, when you cannot fully recover, to stay as well as you can until the end of your life. Click the link for more […]
Practice Privacy Notice
Bishops Close Medical Practice has a legal duty to explain how we use any personal information we collect about you, as a registered patient at the Practice. Employees at this Practice maintain records about your health and the treatment you receive in electronic and paper format. Please go to our Privacy Notice Page for more information.
You and Your General Practice
A new guide from NHS England, You and Your General Practice, describes what practices and patients can expect of each other. Patients are encouraged to be on time, be prepared, and avoid wasted appointments by cancelling early. Patients can ask to be supported by general practices in a variety of ways. You and Your General […]
Complaints
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as […]
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do […]
Confidentiality and Medical Records
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment for you e.g. from district nurses and hospital services. To help you get other services e.g. from the social work department. This requires your consent. […]
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or […]
Disabled Facilities
Our Surgery is fully accessible for wheelchairs We have disabled toilet facilities Hearing Air Loop System available at reception
Practice Information
Training Practice In February 2016 we became a Training Practice and now benefit from the Services of a General Practice Registrar. These are fully qualified doctors and join us for six months to gain experience in family practice. Dr. Paul is the appointed practitioner trainer. Patient medical records are used to aid GP Registrar training […]
Our Doctors
Bishop’s Close Medical Practice provides Standard General Medical Services and holds a contract with NHS Northeast and North Cumbria Integrated Care Board. Dr Sarah Paul MBBS | RCOG | MRCGP | Qualified 2001 India Dr Paul joined the Practice 2 September 2011 Dr Sara Huntley MBChB | DFFP | MRCGP(Distinction) Dr Huntley qualified from Leeds […]
How do I order repeat prescriptions?
New Prescription Ordering Service – Voice Connect Service 24/7 We are introducing a new prescription ordering service to improve patient access. This will replace the Voicemail service which will cease on 29 Mar 24. It is called Voice Connect; Voice Connect enables patients to telephone the practice 24 hours a day, 7 days a week […]
Help Us to help You
Practices can be busy places and staff try hard to accommodate their patients – in return you are asked to behave in a polite and considerate manner. It would be appreciated if you would help your Practice keep surgeries running smoothly and ensure that patients are seen at the right time, by: When you have […]
Welcome to our website
We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team. Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to […]
To make an appointment by phone
Tel: 01388 811 455 Monday – Friday 08:30 – 1:00pm & 2:00pm – 6:00pm Appointments can be made up to three weeks in advance, this enables us to offer an appointment at a time more suitable for those patients that require them. The doctors prefer for children under the age of 16 to be accompanied […]
Life Threatening Emergencies
For real life-threatening emergences such as those below: RING 999 Chest pain (suspected heart attack) Suspected stroke Suspected meningitis Anaphylactic shock (severe allergy) Heavy bleeding or deep lacerations Fluctuating levels of consciousness or completely unconscious Difficulty breathing or stopped breathing with a change in colour New seizure, fit or uncontrollable shaking For immediately serious conditions […]
How to book an appointment
We offer Routine Appointments to Book in Advance, please Pre-Book your appointment, if it is not urgent. Please make one appointment for each member of the family who needs to be seen We try to keep to time but please be patient if someone before you takes longer than planned Appointments are normally ten minute […]